Terms & Conditions

Luck24seven offers online fantasy cricket games and cash rewards to users via the Luck24seven Platform. By using the platform, users agree to be legally bound by the Terms & Conditions, as well as all operating rules, terms, conditions, policies, and procedures. Additional rules and regulations may apply to the services offered on the platform, as outlined in Luck24seven Platform Policies, which will prevail in case of any inconsistency with these Terms & Conditions.

1. Modification of Terms & Conditions

We may change, add or remove portions of these Terms & Conditions at any time, and if we do so, we will post such changes on Luck24seven Platform or post notifications in your account and the changes will become immediately effective, and your continued use of Luck24seven Platform will indicate your acceptance of these Terms & Conditions as it is then in effect. Accordingly, you should visit Luck24seven Platform from time to time to review the then-current and effective terms and conditions because they are legally binding on you.

2. Eligibility

– Only natural persons currently residing in India can use the Luck24seven Platform.

– Users who are “incompetent to contract ”, including minors and undischarged insolvent, cannot access the Luck24seven Platform.

– Users under the age of 18 cannot use, install, or play on the Luck24seven Platform.

– Services on the Luck24seven Platform are only open to users residing in India, except for users in the Restricted States including Assam, Odisha, Nagaland, Sikkim, Andhra Pradesh, and Telangana who are prohibited from participating in any Contests on the Luck24seven Platform.

3. User Registration

– To become a registered user of the Luck24seven Platform, you need to apply for a User account and complete all the necessary details following the instructions on the platform.

– Each User is permitted to open only one account, and Luck24seven reserves the right to close any duplicate accounts, with all money held in such accounts being forfeited.

– When registering on the platform, you are required to verify your mobile number to safeguard against fraud, and all your information is kept confidential as per the Privacy Policy.

– Upon the grant of the account by Luck24seven, your account will be created, and you can use the platform and play the Contests.

– You agree to receive promotional messages from us and our affiliates through various means, but you may withdraw your consent to receive such notifications.

– Internet connectivity issues, disruptions due to your local internet environment, or errors in the setup of software or hardware on your end are beyond our control, and we will not be liable for any interruptions in your usage of our services.

– All prizes and winnings are unique to each User and are non-transferable, with any attempted transfer resulting in forfeiture of the winnings at our sole discretion.

4. Our Rights

We may, at our sole and absolute discretion: 

(i) restrict, suspend, or terminate your access to all or any part of Luck24seven Platform or Services;

(ii) change, suspend, or discontinue all or any part of the services; 

(iii) reject, move, or remove any material that may be submitted by you;

(iv) move or remove any Content that is available on Luck24seven Platform;

(v) deactivate or delete your account and all related information and files on the account; 

(vi) establish general practices and limits concerning the use of the Luck24seven Platform; 

(vii) offer cashback to you in the form we deem fit; 

(viii) revise or make additions and/or deletions to the roster of players available for selection in a Contest on account of revisions to the roster of players involved in the relevant Cricket Match; and 

(ix) assign our rights and liabilities hereunder to any entity.

5. Intellectual Property

  • Unless otherwise set out herein, content comprised within the Services, including text, graphics, user interfaces, visual interfaces, marks, illustrations, photographs, trademarks, logos, videos, audio, images, flash animations, applications, advertisements, programs, computer code and other information (collectively, the “Content”), including but not limited to the design, layout, “look and feel” and arrangement of such Content, is owned by Luck24seven, its licensors or its content providers and is protected by copyright, trademark and other intellectual property and unfair competition laws.

  • In the event you wish to use any content available on Luck24seven, you may request Luck24seven by writing to insert mail for redressal. You will be solely responsible for all materials (whether publicly posted or privately transmitted) that you upload, post, e-mail, transmit, or otherwise make available on the Luck24seven Platform (“Users’ Content”). You represent and warrant that you own all intellectual property rights in the User’s Content and that no part of the User’s Content infringes any third-party rights. You further confirm and undertake to not display or use the names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights of any third party on Luck24seven. You agree to indemnify and hold harmless Luck24seven, its directors, employees, affiliates and assigns against all costs, damages, loss and harm including towards litigation costs and counsel fees, in respect of any third-party claims that may be initiated including for infringement of intellectual property rights arising out of such display or use of the names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights on Luck24seven, by you or through your commissions or omissions.
  • You hereby grant to Luck24seven and its affiliates, partners, licensors and associates a worldwide, irrevocable, royalty-free, non-exclusive, sub-licensable licence to use, reproduce, create derivative works of, distribute, publicly perform, publicly display, transfer, transmit, and/or publish Users’ Content for any of the following purposes: 

(i) displaying Users’ Content on Luck24seven; 

(ii) distributing Users’ Content, either electronically or via other media, and/or 

(iii) storing Users’ Content in a remote database accessible by end users, for a charge.

  • This licence shall apply to the distribution and storage of Users’ Content in any form, medium, or technology

6. Luck24seven Contests

  • The Platform offers fantasy cricket games. If you wish to participate in such Contest, contestants (“Contestants”) are invited to create their fantasy teams (“Team/s”) to a maximum of 10 (ten) Teams consisting of real-life cricketers participating in a Cricket Match in which the fantasy game relates. Luck24seven offers its platform to Contestants for fantasy game Contest(s) being created relating to each Cricket Match, and Contestants can participate in such Contest(s) with their Teams. Depending upon the circumstances of each Cricket Match, the Contestants can edit their Teams till the official match starts time as declared by the officials of the Cricket Match or adjusted deadline, as specified below.
  • Luck24seven reserves the right to abandon a specific round or adjust the deadline of a round in certain specific, uncertain scenarios, which are beyond Luck24seven’s reasonable control. 

7. Types of Contests

  • As part of our Services, we are offering 2 (two) types of Contests: (i) public Contests, where any User may become a Contestant and matching of contestants is done by the Luck24seven Platform based on an algorithm or its discretion; (ii) Private Contests, where you can invite your friends, batchmates and colleagues to participate in the Contests
  • A User can enter into a maximum of 10 Contests (including both public Contests and Private Contests) per Cricket Match. Any participation in a Contest of more than 10 shall be automatically prohibited. All terms and conditions applicable to Contest(s) as set out herein shall apply to both types of the Contest(s). Users by participating in a Contest(s) hereby authorise Luck24seven to appoint a third party/ Trustee/Escrow Agent to manage Users’ funds on Users’ behalf.

  • Public Contest: In a Public Contest, Luck24seven may offer Contests consisting of a minimum of 2 (two) Contestants and a maximum of 1 (one) crore Contestants or any other predetermined number of Contestants. This type of Contest may be a paid Contest. A paid Contest requires Users to pay a buy-in fee for participation.
  • Private Contest: In a Private Contest, Luck24seven enables Users to invite their friends, batchmates and colleagues (“Guests”) to create virtual private rooms for Contests. Users may create a virtual private room consisting of a predetermined number of Contestants (the number of Contestants can range from 2 (two) Contestants to 10 (ten) Contestants). The User creating such a Contest will have to set a predetermined joining amount for such Private Contest and thereby join that Private Contest and shall supply a name for the Private Contest and be provided with a unique identification code (“Private Contest Code”) (which will be issued to the account of such User)
  • The User creating a virtual private room shall provide Luck24seven with the contact details, email address, mobile number or social media ID of Guests to enable Luck24seven to send a message or email inviting such Guest to register with Luck24seven (if necessary) and participate in the Private Contest with which the invite has been issued.
  • It is clarified that the participation of a Guest in any Private Contest is subject to the predetermined number of Contestants for that Private Contest, and Luck24seven shall not be liable to any person for the inability of any Guest to participate in any Private Contest due to any cause whatsoever, including without limitation due to a hardware or technical malfunction or lack of eligibility of such Guest to participate in the Contest(s). Further, the participation of a Guest in any Private Contest shall be subject to these Terms & Conditions.
  • You agree to abide by the rules and regulations of the Contests (Public and Private Contests) on the Luck24seven Platform (“Match Rules”). You are required to ensure that you have read and understood the Match Rules before playing them. The Match Rules form part of the Luck24seven Platform Policies and can be found on the ‘Match rules/how to play’ page of our Platform.

8. Payment Terms

  • Once a User registers with Luck24seven, we maintain a Luck24seven account/wallet for the User to keep a record of all transactions with us. Payments connected with participation in Contests have to be made through a User’s Luck24seven account/wallet. All deposits, winnings, discounts, and cashback about a User are credited to the Luck24seven account/wallet. The underlying bank accounts are escrow accounts operated by a third party/ Trustee/ Escrow Agent appointed by Luck24seven. From these bank accounts, the payouts can be made to

(i) Users (towards their withdrawals), 

(ii) real-life cricketers basis the fantasy points earned by them on the Luck24seven Platform based on the actual score in the Cricket Match or discretionary cash reward to cricketers by the Users, 

(iii) Luck24seven (towards its platform fee including GST) and to 

(iv) Government (towards TDS on winnings amount and payment to real-life cricketers). Luck24seven receives only its share of the platform fees through the said third-party/ Trustee/ Escrow Agent.

  • In the event, the payout for the real-life cricketer held in a separate bank account (“Cricketer payout”) is not claimed for 90 (ninety) days or refused to be claimed by the cricketer, then Luck24seven at its discretion, may use the Cricketer payout for giving cash backs to User(s), or give it to the winner of the relevant Contest, or utilise the Cricketer pay out in any manner it deems fit including treating it as its income.
  • To participate in a paid Contest, the Contestants will need to pay a predetermined buy-in fee to participate. The buy-in fee shall become part of the prize money pot created for a Contest.
  • Luck24seven shall charge a fixed platform fee of 10% (ten per cent) of the total funds received for any Contest, whether public or private. However, Luck24seven has the right to change the platform fee which would be specified and notified on the Luck24seven Platform to a User before he joins a Contest.
  • The buy-in that a User pays to participate in a Contest is passed on to the winner(s) of the Contest after the completion of the Contest as per the terms and conditions of such Contest. It is clarified that Luck24seven has no right or interest in this prize money pot, and only acts as an intermediary engaged in collecting and distributing the prize money pot by the Contest terms and conditions.
  • All transactions that a User makes with Luck24seven are required to be in Indian Rupees (INR) through a UPI (unified payment interface) enabled bank account that belongs to the User.
  • The User will be free to deposit as much money as he/she wants to deposit to participate in Contests subject to the monthly cash limit set by us with undertakings, indemnity, waiver, and verification conditions as we deem appropriate in our sole discretion. We will notify the User of any changes in adding cash limits on the platform.
  • To clarify the deposits made by a User in the Luck24seven account/wallet are pure to enable the User’s participation in the Contest or give as a cash reward to cricketers, and do not carry or generate any interest or return.
  • The User is not permitted to transfer the amount from their Luck24seven account to the Luck24seven account of another registered user except as may be permitted by Luck24seven
  • The User hereby represents and warrants that the payment instrument/mode used to make the payment on the Luck24seven Platform or add cash into their Luck24seven Account belongs to the User.
  • A User may withdraw all or part of the balance in the Luck24seven account to a designated bank account using an electronic bank-to-bank transfer. At the time of initiating a withdrawal request, the User will be required to provide KYC documents, PAN details and the details of the bank account to which the funds are to be credited.
  • A withdrawal request will be accepted by Luck24seven subject to alignment with the restrictions, and/or security reviews undertaken by automated systems and our risk management team. The User agrees that all withdrawals are governed by the following conditions
  • All withdrawal of winnings from the Luck24seven account shall be subject to the levy of an application processing fee (depending on the withdrawal method), and applicable taxes.
  • Withdrawal requests shall be processed after post User’s successful KYC verification.
  • A user is entitled to a refund of the initial buy-in fee paid by him to participate in the Contest subject to adequate balance in his Luck24seven account, subject to levy of application processing fee (depending on the withdrawal method), and applicable taxes. Discounts/ cashback are not directly withdrawable and are subject to the terms and conditions applicable to their grant.
  • We will attempt to process a withdrawal request promptly, but there could be delays due to the time required for the KYC verification and completing the withdrawal transaction. We shall not be liable to pay any form of compensation/interest to the User for the reason for such delays in processing withdrawal requests and remitting payments.